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Answers questions about downloading, opening and saving files from the website, plus other issues about the operation of the site.
 
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Why can't I download or open the file(s) I've downloaded?
Modified on: 1/16/2008
 
There are two kinds of files utilized on this site: pdf's and zip's. They require special tools to open and read. PDF files are open using the free Adobe Reader which can be obtained at http://www.adobe.com/products/acrobat/readstep2.html.

ZIP files require programs such as WinRar, available at www.download.com (search for WinRar) or SecureZip, at www.securezip.com.

 
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